COMMAND_CLASS_CLOCK

Clock

0x81

1

COMMAND_CLASS_ASSOCIATION_V2

Association V2

0x85

2

COMMAND_CLASS_ASSOCIATION_GRP_INFO_V3

Association Group Information (AGI) V3

0x59

3

COMMAND_CLASS_DEVICE_RESET_LOCALLY

Device Reset Locally

0x5A

1

COMMAND_CLASS_FIRMWARE_UPDATE_MD_V5

Firmware Update Meta Data V5

0x7A

5

COMMAND_CLASS_INDICATOR_V3

Indicator V3

0x87

3

COMMAND_CLASS_MANUFACTURER_SPECIFIC

Manufacturer Specific

0x72

1

COMMAND_CLASS_MULTI_CHANNEL_ASSOCIATION_V3

Multi Channel Association V3

0x8E

3

COMMAND_CLASS_TIME_V2

Time V2

0x8A

2

COMMAND_CLASS_VERSION_V2

Version V2

0x86

2

COMMAND_CLASS_ZWAVEPLUS_INFO_V2

Z-Wave Plus Info V2

0x5E

2

COMMAND_CLASS_APPLICATION_STATUS

Application Status

0x22

1

COMMAND_CLASS_CRC_16_ENCAP

CRC-16 Encapsulation

0x56

1

COMMAND_CLASS_MULTI_CMD

Multi Command

0x8F

1

COMMAND_CLASS_SECURITY

Security 0

0x98

1

COMMAND_CLASS_SECURITY_2

Security 2

0x9F

1

COMMAND_CLASS_SUPERVISION_V2

Supervision V2

0x6C

2

COMMAND_CLASS_TRANSPORT_SERVICE_V2

Transport Service V2

0x55

2

COMMAND_CLASS_INCLUSION_CONTROLLER

Inclusion Controller

0x74

1

COMMAND_CLASS_POWERLEVEL

Powerlevel

0x73

1

COMMAND_CLASS_BASIC_V2

Basic V2

0x20

2

COMMAND_CLASS_NOTIFICATION_V3

Notification V3

0x71

3

COMMAND_CLASS_SWITCH_BINARY_V2

Binary Switch V2

0x25

2

COMMAND_CLASS_CLOCK

Clock

0x81

1

COMMAND_CLASS_ASSOCIATION_V2

Association V2

0x85

2

COMMAND_CLASS_ASSOCIATION_GRP_INFO_V3

Association Group Information (AGI) V3

0x59

3

COMMAND_CLASS_DEVICE_RESET_LOCALLY

Device Reset Locally

0x5A

1

COMMAND_CLASS_FIRMWARE_UPDATE_MD_V5

Firmware Update Meta Data V5

0x7A

5

COMMAND_CLASS_INDICATOR_V3

Indicator V3

0x87

3

COMMAND_CLASS_MANUFACTURER_SPECIFIC

Manufacturer Specific

0x72

1

COMMAND_CLASS_MULTI_CHANNEL_ASSOCIATION_V3

Multi Channel Association V3

0x8E

3

COMMAND_CLASS_VERSION_V2

Version V2

0x86

2

COMMAND_CLASS_WAKE_UP_V2

Wake Up V2

0x84

2

COMMAND_CLASS_ZWAVEPLUS_INFO_V2

Z-Wave Plus Info V2

0x5E

2

COMMAND_CLASS_CRC_16_ENCAP

CRC-16 Encapsulation

0x56

1

COMMAND_CLASS_MULTI_CHANNEL_V4

Multi Channel V4

0x60

4

COMMAND_CLASS_MULTI_CMD

Multi Command

0x8F

1

COMMAND_CLASS_SECURITY

Security 0

0x98

1

COMMAND_CLASS_SECURITY_2

Security 2

0x9F

1

COMMAND_CLASS_TRANSPORT_SERVICE_V2

Transport Service V2

0x55

2

COMMAND_CLASS_INCLUSION_CONTROLLER

Inclusion Controller

0x74

1

COMMAND_CLASS_POWERLEVEL

Powerlevel

0x73

1

COMMAND_CLASS_SWITCH_MULTILEVEL_V2

Multilevel Switch V2

0x26

2

COMMAND_CLASS_THERMOSTAT_FAN_MODE

Thermostat Fan Mode

0x44

1

COMMAND_CLASS_THERMOSTAT_FAN_STATE

Thermostat Fan State

0x45

1

COMMAND_CLASS_THERMOSTAT_MODE

Thermostat Mode

0x40

1

COMMAND_CLASS_THERMOSTAT_OPERATING_STATE

Thermostat Operating State

0x42

1

COMMAND_CLASS_THERMOSTAT_SETPOINT

Thermostat Setpoint

0x43

1

COMMAND_CLASS_USER_CODE

User Code

0x63

1

COMMAND_CLASS_BATTERY

Battery

0x80

1

COMMAND_CLASS_TIME_PARAMETERS

Time Parameters

0x8B

1

COMMAND_CLASS_CONFIGURATION

Configuration

0x70

1

COMMAND_CLASS_DOOR_LOCK

Door Lock

0x62

1

COMMAND_CLASS_NO_OPERATION

No Operation

0x00

1

Manual_English

Communications Connections

Battery Quantity

Firmware Updatable

1

56

0

Lifeline

0x0001

8

Where to find S2 DSK on product

When learning the product into another Z-Wave network using the web or app UI, the DSK is prominently displayed on the web or app UI. There is no DSK label on the product itself.

23

Controller Classic Inclusion

To add a device to the network using no security, S0 security, or S2 unauthenticated security, follow these steps: 1. Log into the Partner Portal at https://alarmadmin.alarm.com/default.aspx and select a customer. 2. Navigate to the “Equipment” page. 3. Click the “Z-Wave Devices” tab. 4. Under the “Manage Devices” header, click “Add a Z-Wave Device.” 5. Wait for the bolded message “Checking for new devices on the network.” The Alarm.com Z-Wave device’s DSK is also displayed with the first five digits bolded. 6. Trigger a device to add it to the network. 7. When a device is added successfully, it will show up on this screen following a 30 second delay. 8. Continue triggering devices. You may add many devices to the network without reentering Add Mode.

24

Controller Classic Exclusion

This process leverages Network Wide Exclusion. For SmartStart devices, it is recommended to remove the node from the Provisioning List before removing it from the network, otherwise it may be added back to the network using SmartStart. See Access and edit the Alarm.com device’s SmartStart and S2 provisioning list to remove the node from the Provisioning List. To remove devices from the network, follow these steps: 1. Log into the Partner Portal at https://alarmadmin.alarm.com/default.aspx and select a customer. 2. Navigate to the “Equipment” page. 3. Click the “Z-Wave Devices” tab. 4. Under the “Manage Devices” header, click “Delete a Z-Wave Device.” 5. Wait for the bolded message “Checking for deleted devices on the network.” 6. Trigger a device to remove it from the network. 7. When a device is deleted successfully and its network information is erased, it will show up on this screen following a 30 second delay. 8. Continue triggering devices. You may delete many devices to the network without reentering Delete Mode.

11

Controller SmartStart Inclusion

Option 1: Alarm.com Partner Portal 1. Log into the Partner Portal at https://alarmadmin.alarm.com/default.aspx and select a customer. 2. Navigate to the “Equipment” page. 3. Click the “Z-Wave Devices” tab. 4. Under the “Manage Devices” header, click “Manage S2 & SmartStart Keys.” Alternatively, you can go directly to the URL https://alarmadmin.alarm.com/Support/ManageDeviceKeys.aspx 5. Click “Add Device Key” 6. You have two options for adding info for the device you want to add: a. Input the full DSK of the device you want to add, and optionally name it. b. Click the “USB Barcode Scanner” button, then use a standard USB barcode scanner to scan the SmartStart QR code of the device. You may also paste in the text from a QR code. 7. You may optionally add a name for this device as well. 8. Click the “Add Device” button. 9. Power up the new device in range of the Alarm.com device. It will automatically be added to the Alarm.com device’s network, and will show up on the Z-Wave equipment page at https://alarmadmin.alarm.com/Support/DeviceAutomation.aspx Option 2: Alarm.com MobileTech App 1. Download the Alarm.com MobileTech app from the app store on your device, then log in using your Partner Portal credentials. 2. Select a customer 3. Tap on the “Equipment” button 4. Tap the “Z-Wave Devices” header 5. Expand the “Z-Wave Actions” drawer at the top of the screen 6. Tap the “Manage Device Keys” button 7. Expand the “Add a Device Key” section 8. Optional: Add a device name 9. Enter the full DSK of the device, or alternatively tap the barcode icon at the right-hand side of the input field to scan the QR code of the SmartStart device you want to add 10. Click the blue “Add” button 11. Power up the new device in range of the Alarm.com device. It will automatically be added to the Alarm.com device’s network, and will show up on the Z-Wave equipment page at https://alarmadmin.alarm.com/Support/DeviceAutomation.aspx

25

Controller Provisioning List

Customers can see SmartStart and S2 devices that are primed for inclusion by doing the following steps: 1. Log into the Partner Portal at https://alarmadmin.alarm.com/default.aspx and select a customer. 2. Navigate to the “Equipment” page. 3. Click the “Z-Wave Devices” tab. 4. Under the “Manage Devices” header, click “Manage S2 & SmartStart Keys.” Alternatively, you can go directly to the URL https://alarmadmin.alarm.com/Support/ManageDeviceKeys.aspx From that page it’s possible to either “Edit” or “Delete” keys by clicking the relevant links to the right of devices.

3

Controller Learn Mode

When learning in the Alarm.com Z-Wave device into a primary controller, network information such as node list and routing information is copied from the primary controller to the Alarm.com Z-Wave device. This process is also called Controller Replication. This is not required unless there are multiple controllers in the network. This may be performed after the Alarm.com Z-Wave device has learned into a network to copy newer network information from the primary controller to the Alarm.com Z-Wave device. To learn the Alarm.com Z-Wave device into another Z-Wave network, follow these steps: 1. Log into the Partner Portal at https://alarmadmin.alarm.com/default.aspx and select a customer. 2. Navigate to the “Equipment” page. 3. Click the “Z-Wave Devices” tab. 4. If there are any nodes currently in the Alarm.com Z-Wave device’s network, remove them by following the instructions at Removing devices from the Alarm.com Z-Wave device’s Z-Wave network. 5. Start add mode on the primary Z-Wave controller. 6. Under the “Manage Devices” header, click “Add Replicate Z-Wave.” The DSK will be displayed with the first five digits bolded. 7. When the Alarm.com Z-Wave device learns into another network successfully, that network’s information will show up on the screen. This information may be delayed up to two minutes as the Alarm.com Z-Wave device queries the nodes. All Z-Wave network information will be copied from the primary controller to the Alarm.com Z-Wave device

10

Controller Replication

When learning in the Alarm.com Z-Wave device into a primary controller, network information such as node list and routing information is copied from the primary controller to the Alarm.com Z-Wave device. This process is also called Controller Replication. This is not required unless there are multiple controllers in the network. This may be performed after the Alarm.com Z-Wave device has learned into a network to copy newer network information from the primary controller to the Alarm.com Z-Wave device. To learn the Alarm.com Z-Wave device into another Z-Wave network, follow these steps: 1. Log into the Partner Portal at https://alarmadmin.alarm.com/default.aspx and select a customer. 2. Navigate to the “Equipment” page. 3. Click the “Z-Wave Devices” tab. 4. If there are any nodes currently in the Alarm.com Z-Wave device’s network, remove them by following the instructions at Removing devices from the Alarm.com Z-Wave device’s Z-Wave network. 5. Start add mode on the primary Z-Wave controller. 6. Under the “Manage Devices” header, click “Add Replicate Z-Wave.” The DSK will be displayed with the first five digits bolded. 7. When the Alarm.com Z-Wave device learns into another network successfully, that network’s information will show up on the screen. This information may be delayed up to two minutes as the Alarm.com Z-Wave device queries the nodes. All Z-Wave network information will be copied from the primary controller to the Alarm.com Z-Wave device

5

Factory Reset Procedure

This process will clear all nodes from the Alarm.com Z-Wave device’s network, change the Alarm.com Z-Wave device’s home ID, and reset all Z-Wave settings to their default values. To perform a Z-Wave reset, follow these steps: 1. Log into the Partner Portal at https://alarmadmin.alarm.com/default.aspx and select a customer. 2. Navigate to the “Equipment” page. 3. Click the “Z-Wave Devices” tab. 4. Under the “Advanced Z-Wave Commands” header, click “Remove All Z-Wave Devices.” 5. Allow 3 minutes for the associated commands to go through and for the Alarm.com Z-Wave device to act on them. If this controller is the primary controller for your network, resetting it will result in the nodes in your network being orphaned and it will be necessary after the reset to exclude and re-include all the nodes in the network. If this controller is being used as a secondary controller in the network, use this procedure to reset this controller only if the network primary controller is missing or otherwise inoperable.